Returns & Exchanges
At Old Money, we uphold the highest standards of quality and craftsmanship, offering a seamless 30-day return policy for items in their original, unworn condition. We are dedicated to ensuring your wardrobe remains a reflection of timeless elegance and perfect fit.
Initiate Request
Visit our online concierge portal with your order number and email address to select the items you wish to return or exchange.
Prepare Package
Carefully place the items in their original packaging, ensuring all designer tags and protective seals remain intact and undisturbed.
Affix Label
Print the complimentary prepaid shipping label provided via email and securely attach it to the exterior of your return parcel.
Final Inspection
Once received at our atelier, your return will undergo a quality inspection before your refund is issued to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing